Return and Shipping Policy

Made-to-Order Purchases
All made-to-order purchases are final sale and cannot be exchanged or returned, except in cases where the item arrives damaged. If your made-to-order purchase is damaged upon arrival, please email caroline@prideofplacepillows.com within 7 days of receiving the item to initiate a claim.

In-Stock Purchases
In-stock items may be returned if we are notified within 7 days of receiving the item. To initiate a return, please email caroline@prideofplacepillows.com with your order details. Please note:

• The customer is responsible for return shipping costs.
• Returned items must be in their original condition and packaging.

Shipping Policy

• Domestic Shipping: A flat rate of $8.75 applies to all orders within the United States.
• International Shipping: We currently do not offer international shipping.

For any inquiries or assistance, please contact us at caroline@prideofplacepillows.com.